The Creators on Afrikrea choose the transporter of their choice to dispatch their orders.
However, We have a partnership with DHL for creators who ship from certain African countries.This partnership allows you to benefit from reduced prices and various advantages. You will find more information in the following article:Shipping with DHL Afrikrea account: advantages and prices.
Once the order has been accepted, its status changes to “Ship”. The objective is then to dispatch the order as soon as possible, It is very important to be transparent and contact your client before he/she contacts youto warn of a delay this avoids the vast majority of disputes,inconveniences and the loss of turnover that goes with it.