Buyer's protection

Afrikrea is a trusted third party. When you make a purchase, we hold the funds until you confirm reception of your order (through the rating email sent to you), or a month after its shipping.

Rest assured that if you don’t get your order, we will proceed to a full refund. If need be, we will refund you out of our pocket (it happens in some cases).

We also guarantee full refund of orders retuned within 14 days as long as the item is not used or damaged. When returning a product, make sure you provide a tracking number to the seller in the order chat section. That allows us and the seller to track the package and fully  reimburse you.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us