Become a verified seller
The status of a verified seller attests to the quality of service of a creator. It gives credibility to your shop and reassures your customers.
The advantages of the status of a “verified seller”
The verified seller has many advantages:
- Receive money from a sale on your Afrikrea account, upon acceptance of it, no need to wait for the sale to be completed
- Better visibility on the site with products listed on the first pages and possibility of filtering by “verified shops”
- A distinctive sign on your profile and products
Products from verified creators who make good sales and have obtained the best ratings are therefore more likely to appear more often on the front page.
How to obtain the status of a “verified seller”
A verified seller will be ranked higher than a seller without this label.
To obtain it, the following criterias must be respected:
- Have at least 10 orders successfully processed
- Ship with tracked shipping
- Have an average rating above ⅘
- Be responsive to customer
Responsiveness implies having a response time of less than 24hrs and a response rate greater than or equal to 80%.
It is important to note that the response rates are calculated over the last 30 days and on the bases of at least 3 messages. Your response rate can therefore vary considerably from month to month or even “N” / “A” (Not announced ie, not defined) if you don't receive enough messages.
Do not hesitate to contact the customer service to request for the “verified seller '' label, we will then examine your store to see if you are eligible.