Refunds, returns and exchanges for sellers

Returns conditions

 In accordance with European laws and Hamon law, buyers have a period of 14 days to make a return, following the receipt of their order.

  • If the product conforms to the image / description and has no defects, the return costs are borne by the buyer.
  • If the product does not comply with the image / description and has defects, the return costs are the responsibility of the seller.

Once the period of 14 days has passed

Exceeded the period of 14 days, each seller is responsible for its conditions of sale in terms of returns, exchanges and refunds. You must communicate them clearly in your general conditions of sale.

 Here is a summary table of the different return cases.

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